While attending the BPM Europe Conference 2012, I started by following the seminar by Sandy Kemsley on Social Business Process Management.She brought up a large set of interesting issues related to Social BPM: Social BPM dimensionsDimensions of complexity can be orthogonalized and well managed:Structure: how much structured is the processInternal Collaboration: how much internal collaboration … Continue reading Making Social BPM mean Business – Sandy Kemsley’s seminar at BPM Europe 2012 by IRM-UK
Tag: social enterprise
The social enterprise options
A huge discussion is ongoing on how to implement the social enterprise paradigm and on why it doesn't seem to deliver as expected.Obviously, social enterprise is a broad term that comprises a large number of very diverse problems addressed and solutions that can be adopted, within a variety of business scenarios (including social CRM, social … Continue reading The social enterprise options